This Privacy Policy describes how IRONOFA Trading (“we”, “us”, “our”) collects, uses, and protects your information when you visit or make a purchase from www.ironofa.com (“Website”).
By using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect the following personal information when you create an account, place an order, or contact us:
Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party providers)
b. Technical Information
Collected automatically through cookies and analytic tools:
IP address
Browser type
Device information
Pages viewed and time spent on our Website
Referring URLs
c. Order Information
Details about products you purchase, preferences, and interactions with our store.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate about your order status
Provide customer service and support
Improve Website performance and user experience
Prevent fraud and unauthorized activity
Send updates, promotions, or newsletters (you may unsubscribe anytime)
3. Cookies
Our Website uses cookies to:
Enable essential site functionality
Improve shopping experience
Analyze performance and trends
You can disable cookies through your browser settings, though some features may not work properly.
4. Sharing Your Information
We do not sell your personal data.
We may share information with:
Payment processors
Shipping & logistics partners
Email communication platforms
Website hosting service providers
Legal authorities if required by Hong Kong law
All partners follow strict confidentiality and data protection standards.
5. Data Retention
We retain personal information only as long as necessary to:
Fulfill orders
Comply with legal obligations
Resolve disputes
Maintain business operations
You may request data deletion at any time.
6. Security
We implement industry-standard security measures to protect your information.
However, no online transmission is 100% secure. Use the Website at your discretion.
7. Your Rights (Hong Kong)
You have the right to:
Access your personal information
Correct inaccurate or outdated information
Request deletion where legally permissible
Opt out of marketing communications
8. Third-Party Links
Our Website may contain links to external sites.
We are not responsible for the privacy practices of third parties.
9. Changes to This Policy
We may update this Privacy Policy occasionally.
Changes will be posted on this page with an updated date.
10. Contact Us
For privacy-related questions, contact us at:
Email: info@ironofa.com
Website: www.ironofa.com